5 Bethel Street
North Legon
Accra - Ghana
Ghana Post GPS - GM-048-060
+233 302905576
+233 302905577
+233 557124190
Albany Specialist Clinic Ltd. (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of all patients, visitors, and users of our services. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the Data Protection Act, 2012 (Act 843) of Ghana.
We may collect the following categories of personal data:
Identification details: Name, date of birth, gender, contact information.
Medical information: Health records, medical history, prescriptions, diagnostic results.
Administrative data: Appointment bookings, billing details, insurance information.
Digital data: Information submitted through our website forms (e.g., inquiries, feedback).
We process personal data for the following purposes:
Delivering healthcare services and managing patient records.
Scheduling appointments and communicating with patients.
Billing, and administrative functions.
Compliance with regulatory and legal obligations.
Improving our services and patient experience.
We process personal data based on:
Consent: When patients voluntarily provide information.
Legal obligation: To comply with Ghana’s Data Protection Act and healthcare regulations.
Contractual necessity: For service delivery and billing.
Legitimate interest: To improve healthcare services and ensure patient safety.
We do not sell or rent personal data. Information may be shared only with:
Authorized healthcare professionals involved in patient care.
Regulatory authorities when required by law.
IT service providers who support our systems (bound by confidentiality agreements).
We implement appropriate technical and organizational measures to safeguard personal data, including:
Secure electronic medical record systems.
Restricted access to patient data.
Staff training on data protection and confidentiality.
Regular audits to ensure compliance with Act 843.
Personal data will be retained only as long as necessary for healthcare delivery, legal compliance, and administrative purposes. Records are securely archived or deleted when no longer required.
Under the Data Protection Act, 2012 (Act 843), patients have the right to:
Access their personal data.
Request correction of inaccurate information.
Withdraw consent for processing (where applicable).
Request deletion of data subject to legal and medical obligations.
Lodge complaints with the Data Protection Commission of Ghana.
Our website may use cookies to enhance user experience. Cookies do not collect personal medical data. Users can disable cookies in their browser settings.
For questions or requests regarding this Privacy Policy, please contact:
Albany Specialist Clinic Ltd. Phone: +233 302905576 / +233 302905577 / +233 557124190 Email: albanysclinic@gmail.com Address: 5 Bethel Street North Legon, Accra.
We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. Updates will be posted on our website with a revised effective date.